Refund / Return

Returns

If you'd like to request a return, simply contact our support team with your Order ID, the reason for the return, and clear images of the product.

Support Email: support.trappkilla@gmail.com

Please begin your email with "TRAPKILLA Return Request."

Once we receive your request, our team will review it and guide you through the next steps. Every returned item is carefully inspected after it reaches our warehouse.

If your return is approved, no monetary refund will be issued. Instead, the eligible amount will be provided as TRAPKILLA Store Credit, which can be used for any future purchase on trappkilla.in.

Store Credit is valid for 365 days from the date of issue.

Return Fees

  • If we shipped the wrong product or your item has a verified manufacturing defect, we'll arrange the return at no additional cost.

  • For approved returns due to size issues, personal preference, or change of mind, a ₹300 return processing fee will be deducted from the Store Credit issued for orders within India.

Exchanges

We do not offer direct exchanges.

If you require a different size or wish to purchase another product, simply return your eligible item (subject to approval), receive TRAPKILLA Store Credit, and use it to place a new order.

Refunds

TRAPKILLA does not provide refunds to the original payment method.

All approved returns are settled exclusively through TRAPKILLA Store Credit after the returned item successfully passes our quality inspection.

Store Credit:

  • Cannot be exchanged for cash.

  • Is non-transferable.

  • Can only be used for future purchases on trappkilla.in.

  • Remains valid for 365 days from the date of issue.

Order Cancellations

Orders may only be cancelled before they enter processing.

Once production, packing, or shipping has begun, cancellation requests cannot be accepted.

If you need to cancel your order, please contact support.trappkilla@gmail.com as soon as possible after placing your order. We'll do our best to assist if your order has not yet entered processing.

When a Return May Be Declined

A return request may be declined if:

  • The product has been worn, washed, damaged, stained, or altered after delivery.

  • Original tags, labels, packaging, or accessories are missing.

  • The item is returned in a condition different from how it was delivered.

  • The request is submitted outside the eligible return window.

  • The product is marked as Final Sale, Non-Returnable, or is otherwise ineligible for return.

Important Information

We encourage customers to carefully review product descriptions, size charts, and measurements before placing an order.

If you have any questions before making a purchase, our support team will be happy to assist.

Support Email: support.trappkilla@gmail.com